|We encounter them everywhere - on the bus, on the street, in restaurants - always talking to an invisible companion. They're people gabbing on cell phones, and they can be obnoxious. According to U.S. census data, between 1993 and 2003 the number of cellphone subscribers in the United States grew more than 300 percent, from 34 million to 159 million, so maybe it's no surprise that associated gripes have risen as well.
Across the country, the cell-phone is on its way to becoming a pervasive and unremarkable medium, said Mizuko Ito, an anthropologist at the University of Southern California and Japan's Keio University who studies technology and issues pertaining to children and new media. Ito studies cell-phone culture primarily in Japan, where she said some issues related to courteous use have been worked out. But here in the United States she gets the sense that "... it's still a thing that people are trying to work through. Once you have people from all demographics using the phone and social norms hopefully stabilizing a little bit, my guess is this type of concerns will start to die down."
But in the meantime, how does one stop such foes, who seem oblivious to the fact that they're annoying those around them? And how to avoid becoming one of them? Some folks have taken creative and sometimes drastic measures to answer these questions. It's a familiar issue: You're stuck somewhere with a nearby stranger yapping on a cell phone, but you're unwilling to say anything about it. In December, designers Jim Coudal of Chicago and Aaron Draplin of Portland, drafted a solution that's been gaining buzz.
Following an idea initiated by Coudal's wife, Heidi, Coudal and Draplin put together a series of free, down-loadable cards, with messages like, "Just so you know: Everyone around you is being forced to listen to yer conversation" and "The world is a noisy place. You aren't helping things." Cards are attributed to the Society for HandHeld Hushing, or SHHH.
At last check, the file (.pdf) had been downloaded a quarter of a million times, Coudal said, though he doesn't know of anybody who has actually passed out the cards. He has, however, had requests to translate them into French and Japanese, and somebody translated them into Finnish. If downloaders are going to use the cards, Coudal suggests handing one out and then leaving the immediate area. "We don't really want to be responsible for a confrontation in the shoe department of Nordstrom's or anything," he said.
|In many cities around the country, restaurants are taking a passive - but more expensive - approach to curbing public cell-phone use by installing special cellphone booths either inside or outside their establishments. In New York City, Chelsea's Biltmore Room boasts the city's first such booth installed when the restaurant opened more than a year ago. The booth is soundproof and leather-lined. Currently, about 30 to 40 people use it per night. Often, they'll pick up a ringing phone and then move into the booth. It reminds people not to talk around others. Within the next five to 10 years more such booths will likely pop up in businesses and public areas. The booth is a way to combat the fact that people seem unable to go anywhere without their phones, and it's definitely creative in that you're not just telling someone they can't use their cell phones.|
One elderly Minnesota man tried to do just that, however. Bill Stevenson, 79, got in a physical tangle with a man at a St. Paul bagel restaurant. He was fed up with a man shouting obscenities to someone on his cell-phone. Stevenson said his friend asked the man to take his phone outside, but the man wouldn't comply. Stevenson then approached the man from behind and tried to take the phone away. A tug of war ensued, and eventually the man and phone went flying. Stevenson ended up with three months of probation and a $50 fine. He didn't use good judgment in grabbing the man's phone, Stevenson said, but he has received a lot of support for his action. A local radio station paid his fine, and he's gotten positive calls and letters.
But despite the support for attempts to rein in annoying cell-phone use, Ito, the anthropologist, thinks things may get worse before they get better. She has a simple suggestion for those who want to avoid becoming the object of others' ire: Start sending text messages. "I think if people really are concerned about the prevalence of voice, they should start adopting text as an alternative to it. Because it's a critical-mass issue - enough people have to start using it that it becomes an alternative to voice," she said.
The SHHH "cards" can be downloaded at www.coudal.com/shhh.php